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SocXpress User Documentation

Ticket Tasks

SocXpress User Documentation

Introduction
Asset Management
Asset Management
- Overview
- Organization
  Organization
  - Overview
  - Detail
- Offices
  Offices
  - Overview
  - Tag
  - Map Marker
- Agents
  Agents
- Connected Devices
- Software Inventory
SIEM
SIEM
- Events
  Events
  - Overview
  - DQL
  - Management
  - Detail
  - Attack Map
- Smart Events
- Netflows
- Netflows Dashboard
- Sensor Status
- Service Status
Incident Response
Incident Response
- Overview
- SOAR
  SOAR
- Block IP
- Hunting
  Hunting
  - Overview
  - ClickHouse
- Vulnerability Scan
- Exec Command
Rule & Decoder
Rule & Decoder
- Rules
- Decoders
- CEL Rules
- Custom File
Compliance
Tickets
Tickets
- List
- Create Ticket
- Ticket Content
- Ticket Process
- Ticket Tasks Ticket Tasks
  Table of contents
  - Features
  - Applications
Users Management
Users Management
- Users
- Roles
Installation
Installation
- Install Agent
- SOCX AI
Tools
Tools
- Agentctl
- Sensorctl
- Sensorman
- MCP SocX
Use Cases
Changelog
Reference
Reference

Ticket Tasks¶

Ticket Tasks¶

Features¶

Create individual tasks (tasks) related to tickets to coordinate handling.
Assign tasks to users, set deadlines and status.
Track task progress and completion.

Applications¶

Divide large work into small steps.
Support remediation planning and execution tracking.